Privacy Policy

What we collect

• Account information such as your name and email address.
• The recordings, photographs, videos, and written stories you choose to save in your vault.
• Basic usage data such as storage used and account type.

What we do with it

• Deliver the Solace Moment service to you and your family.
• Send account and delivery notifications you have opted into.
• Respond to your questions and support requests.

What we never do

• We never sell your data.
• We never share your recordings with advertisers or third parties.
• We never listen to, watch, or read your vault content.
• We never train external AI models on your family's memories.

Your choices

• You can update or delete your account at any time.
• You can download or remove memories at any time.
• You can contact us at admin@solacemoment.com with any privacy request.